Full Feature List

Everything You Need to Run
Your Towing Company

TowingBossPro is built for towing and roadside assistance companies — light-duty and heavy-duty tows, jump starts, lockouts, tire changes, fuel delivery, winch-outs, accident and recovery work, impound and storage, and transports. Plans start at $59/month, and you are never billed per user.

Map Selection
Circle the Calls on the Map.
Assign Them to a Truck in One Step.
Every incoming call lands on the Waiting List and drops a pin on a live map. Draw a circle around a part of town — a highway stretch, an exit, a ZIP code — or select the calls one by one, and TowingBossPro assigns them to a driver and truck in one step.
  • Draw a lasso around any group of calls on the map
  • Total calls in the selected area, broken down by call type
  • Light-duty, heavy-duty, roadside, accident & recovery, impound, transports
  • Assign every circled call to a driver and truck at once
  • They drop straight onto the dispatch board in route order
Waiting List Map — Circle Selection
9
Calls Selected
Truck 3
Assign To
4
Light-Duty Tows
3
Roadside
Light-Duty · 4  |  Roadside · 3  |  Accident & Recovery · 1  |  Transports · 1
Calls by Type
📅
Call Intake & Dispatch
Every call on one list and one map, assigned to a driver and truck in one step
Call Waiting List

Every call not yet assigned waits on one list — tows, jump starts, lockouts, winch-outs, accident calls — with counts by call type. No more calls on sticky notes.

Circle-to-Assign Map Tool

Draw a circle on the Waiting List map, or select calls, and assign them to a driver and truck in one step.

Pickup & Drop-Off on Every Call

Every call has a pickup address and a drop-off address, both shown on the map and in the driver app.

Dispatch Board by Truck & Day

The Scheduled list shows every call by truck and by day, in route order. Filter by employee or call type.

Driver & Truck Assignment

Put the right driver and the right truck on every call, and track who handled what.

Mark Complete, Skip, or Reschedule

Update call status from the board or the driver app. Calls that get pushed go back to the waiting list.

Day Summary Bar

Total calls, calls completed, and total revenue for the day shown at the top of the dispatch board at a glance.

Call Categories

Light-Duty Tows, Heavy-Duty Tows, Roadside, Accident & Recovery, Impound & Storage and Transports — fully customizable to how your company works.

🗺️
Maps & Routing
See every pickup and drop-off on the map and put each truck's calls in a sensible order
Live Call Map

Every waiting and scheduled call pinned on an interactive map, so you can see where the work is before you dispatch.

Auto-Routing & Route Order

Let TowingBossPro order a truck’s calls, or set the order yourself on the dispatch board.

One-Tap Navigation

The driver taps the pickup or the drop-off and gets turn-by-turn directions — no calling the office to ask where the car is going.

Color-Coded Status Pins

Map pins update color as calls are completed or skipped, so the office can see how the day is going.

🚗
Vehicle Details & Photo Proof
Everything about the vehicle on the call — so the driver hooks the right car and you have the photos to prove its condition
Year, Make, Model & Color

The vehicle’s year, make, model and color on every call, right in front of the driver.

Plate & VIN

License plate and VIN stored on the call, so the driver hooks the right vehicle and the office has it on file.

Access & Gate Notes

"Car is in the back lot. Gate code 4417. Keys at the front desk." Notes show up on the call in the driver app.

Notes on Every Call

Add notes to any call — what happened, what the customer said, anything the next person needs to know.

Photos of the Vehicle

Drivers take photos of the vehicle from the driver app. They attach to the call automatically.

Full Call History

Every call for a customer or account on one timeline — date, driver, notes and photos.

💰
Estimates & Quotes
Quote transports, recoveries and heavy-duty work fast and get the approval online
Service Catalog for Line Items

Build your service catalog once — tows, mileage, winch-outs, roadside services, storage. Add line items to any estimate by selecting from your list — no retyping prices.

Email Estimate Directly

Send a branded quote to the customer in one click. No downloading, no copy-paste into Gmail.

Online Approval

Customers click a link to view and approve. Approved status updates in your dashboard immediately, and the call is ready to dispatch.

3-Step Automated Follow-Up

3 follow-up texts go out automatically if a customer doesn't respond. TowingBossPro chases the deal so you don't have to.

Discount Codes & Sales Tax

Apply percentage or flat discounts. Set tax rates and TowingBossPro calculates tax on every estimate automatically.

Estimate Status Tracking

Track every estimate as Draft, Sent, Accepted, or Declined with full history and timestamps.

💳
Invoices & Payments
Get paid on scene with Stripe card-on-file, online payments and automated payment reminders
Convert Estimate to Invoice

Turn any accepted estimate into an invoice in one click. Line items, discounts, and tax carry over automatically.

Card-on-File Auto-Billing

Store customer cards securely via Stripe. Charge automatically when the call is marked complete — paid on scene, without chasing anyone later.

Online Payments

Customers pay the invoice online or in the customer app with one tap.

Invoice Status Dashboard

Filter all invoices by Unpaid, Partial, Paid, or Overdue. See your total outstanding balance at a glance.

Partial Payments

Log partial payments against any invoice. Track remaining balance and full payment history per account.

3-Step Payment Reminder Sequence

Unpaid invoices trigger 3 automated text reminders. Stop making uncomfortable collection calls.

Full Payment History

Every payment logged with amount, method, and date. Full audit trail per invoice and per customer.

💬
SMS & Automated Alerts
Two-way texting plus 10+ automated alert types — all built in, all customizable
Two-Way SMS Inbox

Send and receive texts with customers inside TowingBossPro. Full conversation history organized by contact.

Call Scheduled Alert

Customer gets a text when their call is put on the schedule. Fully customizable message.

Live Driver Map for the Customer

In the customer app, a stranded customer can watch their driver on a live map on the way — no more "how long?" calls.

"On the Way" & Arrival Alerts

One tap in the driver app lets the customer know the truck is on its way or has arrived.

Service Completed Alert

Text the customer when the call is marked done — no phone call needed.

Service Skipped Alert

If a call is skipped or pushed, an alert goes out automatically so the customer isn't left in the dark.

Estimate Sent & Accepted Alerts

Notify customers when their estimate is on the way, and get notified yourself when they accept.

Customers Choose Their Alerts

In the customer app, each customer picks which alerts they get and how — text, email, or app pop-up.

Google Review Request

Automatically sent after every completed call. More 5-star reviews with zero extra effort.

Payment & Estimate Follow-Up Sequences

3-step automated sequences for both unpaid invoices and unanswered estimates — fully customizable timing and copy.

Texts Included on Every Plan (US & Canada)

500 texts a month on Start, 1,000 on Pro and 2,000 on Crew — sent and received. Add more in blocks of 500 for $15 each.

Customizable Alert Templates

Edit the message for every alert type. Use your own voice and include details that matter to your customers.

📍
Customers, Leads & Locations
Customer records built for towing — with the places you tow to and from again and again saved once
Customer Database

Full searchable database of every customer — contact info, notes, call history, invoices, and estimates in one place.

Lead Management

Track open quotes and prospects separately from active customers. Manage estimates, follow-ups, and conversion in one view.

Repeat Locations

Save the body shops, dealerships and lots you tow to all the time, so a repeat drop-off is picked, not typed.

Customer App

Customers watch their driver on a live map, see and pay invoices, keep a card on file, and choose their alerts.

Notes & Photos

Attach notes and photos to calls and customers. Driver notes from the road show up in the office view.

CSV Customer Import

Bring your existing customer list over from a spreadsheet or your old software with a CSV import.

Unlimited Customers & Locations

No caps on any plan. 50 customers or 5,000 — you are never charged per customer.

🏢
Commercial Accounts
Motor clubs, police and municipal, body shops, dealers and property managers — each with their calls and invoices kept under the account
One Account per Commercial Customer

Set up each motor club, police or municipal agency, body shop, dealer and property manager you work for as an account.

Calls Kept Under the Account

Every call you run for an account stays under that account, so you can see all of their work in one place.

Invoices Kept Under the Account

Every invoice for the account in one list — what’s paid, what’s open, and what’s overdue.

Payment Follow-Ups

Automated payment reminders go out on unpaid invoices, so account balances don’t sit for months.

🅿️
Impound & Storage
Every vehicle in your lot tracked — and every day it sits there billed
Vehicles in Storage

Track every vehicle sitting in your lot, with its year, make, model, color, plate, VIN and photos on file.

Storage Start Date

The date the vehicle went into storage is recorded, so nobody has to guess how long it has been there.

Daily Storage Rate

Set the daily storage rate on the vehicle.

Storage Days on the Invoice

Storage days are added to the invoice, so the cars racking up storage in your lot actually get billed.

Impounds for Accounts

Impounds you run for police, municipal and property manager accounts stay under that account.

Photos at Pickup

Driver photos of the vehicle taken at pickup are attached to the call.

👥
Drivers, Trucks & Access Control
Role-based permissions from full access down to driver-only — never billed per user
Unlimited Employees

Every driver gets a driver-app seat on every plan. Office users: 2 on Start, 3 on Pro, unlimited on Crew. No per-user fees, ever.

Role-Based Permissions

Owner, Manager, Office, Crew Lead, and Mobile roles — each with different access levels built in.

Mobile Role for Drivers

Drivers on the Mobile role only see their assigned calls — no billing, customer balances, or business settings.

Trucks & Time Clock

Keep your trucks on file, assign them to calls, and let employees clock in and out on the time clock.

📱
Driver App
Built for the cab — fewer calls to the office, no scribbled addresses
Calls in Order

Drivers see only their assigned calls, in route order — clear status and large tap targets.

Pickup & Drop-Off Navigation

One tap on the pickup or the drop-off opens turn-by-turn directions.

Vehicle Details on Every Call

Year, make, model, color, plate and VIN, plus notes and access and gate notes, right on the call.

Start & Complete from the Road

Tap to start or complete a call — all without calling the office.

One-Tap Customer Texts

Send the "on the way" and "arrived" texts with a single tap.

Photos of the Vehicle

Drivers photograph the vehicle from their phone. The office sees the photos on the call.

📊
Dashboard & Reports
See what matters the moment you log in — no digging through menus
Custom Dashboard Stat Cards

Today's revenue, calls completed, money owed — all on your dashboard when you log in.

Revenue Tracking

Track revenue by day, week, or month. See what's been collected vs. what's still outstanding at any time.

Outstanding Balance View

Total amount owed across all open invoices at a glance — drill into individual accounts in one click.

Call History

Look up every call for a customer or account — date, driver, notes and photos — when someone asks what happened.

Hours Reports

Employee hour totals from the time clock by date range.

Three Simple Plans.
From $59/Month.

Start $59, Pro $89, Crew $199 — never billed per user. Start free for 14 days, no credit card required.