Tow Truck Driver App

Tow Truck Driver App
Every Call, Every Pickup, Every Drop-Off on the Driver's Phone

A tow driver's day is not one stop after another. It is a pickup and a drop-off on every call, a vehicle to find in a lot full of lookalikes, a customer waiting on the shoulder, and a dispatcher who needs to know who is free. TowingBossPro puts the calls in order on the driver's phone, with both addresses one tap from navigation, the year, make, model, color, plate and VIN, access notes, before-hookup photos, start and complete, and one-tap on-the-way and arrival texts to the stranded customer.

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2 Taps
To Navigate Pickup and Drop-Off
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TowingBossPro tow truck driver app showing a driver's calls in order with pickup and drop-off, vehicle details, and the customer's live map of the tow truck on the way

Affordable Doesn't Mean Cheap.
This Is a Real Driver App for Tow Operators.

Plans start at $59/month and you are never billed per user, so every driver, part-timer and on-call fill-in can have the app. The call list, navigation, vehicle details, photos and customer texts are part of the platform, not an add-on you discover after signing. To see how the driver app fits with dispatch, storage and billing, start at TowingBossPro and then dig into the driver's side here.

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Calls in Order

Each driver sees their own calls in route order, set by dispatch on the board. Check the list after every complete and keep rolling.

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Pickup & Drop-Off Navigation

Every call has a pickup and a drop-off address, and each one opens in navigation with one tap. No retyping addresses in the cab.

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Vehicle Details

Year, make, model, color, plate and VIN on every call, so the driver hooks the right car in a lot full of lookalikes.

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Before-Hookup Photos

Walk around, take the vehicle photos from the app, and they stay with the call for the day someone says the bumper was fine.

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On-the-Way & Arrival Texts

One tap tells the stranded customer the truck is coming, one tap tells them it is there. Replies go to the office.

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Customer's Live Map

In the customer app, the customer watches the driver on the way instead of calling dispatch to ask where the truck is.

The Vehicle, the Way In, and Where It Goes Before They Pull Up

Whoever took the call already asked the caller which level of the garage, where the keys are, and which shop wants the car. TowingBossPro keeps that on the call and puts it in the driver app, so the driver reads it once before rolling instead of calling the office from the garage entrance.

  • Pickup and drop-off addresses, each one tap from navigation
  • Year, make, model, color, plate and VIN
  • Call notes and access notes: gate codes, garage levels, keys
  • Vehicle photos saved with the call
  • Start and complete from the field
  • One-tap on-the-way and arrival texts
Example Driver App Call — Flatbed 2
Call 1 · Light-Duty Tow
2019 sedan · silver · plate on call
Next
Pickup
Parking garage, level 3, stall in notes
Nav
Access
Low clearance at entrance, keys with customer
Note
Drop-off
Body shop, after-hours key drop
Nav
Call 2 · Roadside
Jump start · customer waiting in store
Then
Illustration of the call details a driver sees from your call records.

A Driver App Your Drivers Learn in One Shift

Drivers did not get into towing to fill out forms on a phone. TowingBossPro asks for a few taps per call and gives back the address, the vehicle, the way in and a quieter office phone, so a new driver can learn it on a ride-along.

01

Add Drivers and Trucks

Set up your employees and trucks, import customers and locations with CSV, and give every driver a login. You are never billed per user.

02

Assign From the Waiting List

Incoming calls land on the Waiting List map. Circle or select them and assign them to a driver and truck in one step.

03

Calls Land in Route Order

The Scheduled list keeps each truck's calls by day in route order, with auto-routing, and the driver's phone shows the same order.

04

Drivers Run It From the Phone

Navigate, match the vehicle, take photos, tap start, send the on-the-way and arrival texts, and tap complete at the drop-off.

Generic Field Apps Don't Think Like a Tow Driver

Most field service apps assume one tech drives to one address and parks. A tow driver drives to a vehicle, identifies it, hooks it, and drives it somewhere else. An app with one address and a notes box leaves half of every call on a fuel receipt on the dash.

Ask any tow driver how the day really runs and you will hear the same story: an address read over the radio, a plate number scribbled on a receipt, a group text with three calls buried under replies. Which white pickup is the customer's and which is the neighbor's. Which level of the garage. Which shop takes after-hours drops. Which stranded customer has called the office four times.

That information belongs on the call, not on a receipt or in one dispatcher's head. When it shows up in the driver app, any driver can run any call and the office stops reading addresses aloud.

TowingBossPro keeps the call, the vehicle, both addresses and the customer in one place, from the first ring to the paid invoice.

Driver App Features for Towing Companies

Every tool here exists to get drivers through a full day of calls with fewer radio calls, fewer wrong turns, and no wrong cars on the deck.

📋

Calls in Order

Each driver sees their own calls in route order, set on the dispatch board, and the list follows when dispatch moves a call.

🧭

One-Tap Navigation

Pickup and drop-off each open in navigation with one tap, so nobody types an address in a moving truck.

🚗

Vehicle Details

Year, make, model, color, plate and VIN on every call, visible to the driver before hookup.

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Notes & Access Notes

Gate codes, garage levels, clearance, key location and who to see on site, shown with the call.

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Vehicle Photos

Before-hookup and drop-off photos taken in the app stay with the call for any later question about condition.

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Start & Complete

Two taps per call tell the office which calls are underway and which are done and ready to invoice.

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On-the-Way & Arrival Texts

One tap each from the driver app. Customers choose which alerts they receive.

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Live Map for Customers

The customer app shows the stranded customer a live map of the driver on the way.

↔️

Two-Way Texting

Customer replies about a new location or a changed drop-off land with the office, tied to the customer.

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Time Clock

Drivers clock in and out, so hours are recorded as they happen instead of rebuilt from memory on Friday.

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Multiple Drivers & Trucks

Assign calls to a driver and truck in one step from the Waiting List map, for as many trucks as you run.

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Call Categories

Light-Duty Tows, Heavy-Duty Tows, Roadside, Accident & Recovery, Impound & Storage, and Transports.

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Impound & Storage

Storage start date and daily rate on stored vehicles, with storage days added to the invoice.

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Commercial Accounts

Dealer, shop and fleet calls and invoices kept together under the account.

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Invoicing & Card on File

Completed calls become invoices. Charge the card on file, run auto-billing, and take online payments.

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Never Billed per User

Every driver gets the app. Plans are Start $59, Pro $89, and Crew $199 per month, not a per-seat charge.

The Office Builds the Day, the Driver Runs It

The driver's list starts on the dispatch board. Calls land on the Waiting List map, the dispatcher circles or selects them and assigns them to a driver and truck in one step, and the Scheduled list keeps each truck's calls by day in route order with auto-routing. When an accident call comes in at 9am, dispatch moves the calls that need to move, and the driver sees the new order on the phone. For a full walkthrough of the driver's day, read Tow Truck Driver App: The Complete Guide for Towing Companies and Their Drivers.

  • Waiting List of incoming calls on a live map
  • Assign to a driver and truck in one step
  • Scheduled list by truck and day, in route order
  • Auto-routing, with the dispatcher in control
  • Pickup and drop-off on the map for every call
  • Drivers start and complete calls from the field
  • Time clock for every driver
Example Scheduled List — Tuesday
Flatbed 1
Light-Duty Tows · shop drops on the east side
Flatbed 2
Transports · dealer moves, then a garage pickup
Wheel Lift
Light-Duty Tows · apartment lots
Service Truck
Roadside · jump starts, lockouts, fuel
Heavy Wrecker
Heavy-Duty Tows · box truck to fleet yard
Every truck, every call, in order.
The same order on the board and on the phone.

Customers Know the Truck Is Coming, So They Stop Calling

Someone on the shoulder with a dead car has nothing to do but call the office. The driver taps once for on-the-way and once for arrival, customers choose the alerts they want, and the customer app shows a live map of the driver on the way. Replies come back to the office through two-way texting, and afterward the invoice, online payment and card on file are all in the customer app.

  • One-tap on-the-way and arrival texts from the driver app
  • Customers choose which alerts they receive
  • Live map of the driver on the way
  • Two-way texting with the office
  • Invoices, card on file and online payment in the customer app
Example Call Record
Category
Light-Duty Tow
Vehicle
Year, make, model, color, plate, VIN
Pickup
Highway shoulder, notes on exit and direction
Drop-off
Customer's shop, after-hours drop
Customer
On-the-way and arrival texts on

Simple Plans. Never Billed per User.

Pick the plan that fits your operation. Every plan starts with a 14-day free trial and no credit card.

Compare plans on the pricing page.

Tow Truck Driver App — Common Questions

What does the driver see in the app?

Their calls in order, each with a pickup and a drop-off address that open in navigation with one tap, the vehicle details (year, make, model, color, plate and VIN), call notes and access notes. They tap start and complete, take vehicle photos, and send one-tap on-the-way and arrival texts.

How do calls get onto a driver's phone?

Incoming calls land on the Waiting List map. The dispatcher circles or selects calls and assigns them to a driver and truck in one step. They show up on the Scheduled list by truck and day in route order, with auto-routing, and on the driver's phone in the same order.

What does the stranded customer get?

One-tap on-the-way and arrival texts from the driver, a live map of the driver on the way in the customer app, and two-way texting with the office. Customers choose which alerts they receive, and they can see invoices and pay online in the customer app.

Does it handle roadside, heavy-duty and storage calls?

Yes. Calls are organized into Light-Duty Tows, Heavy-Duty Tows, Roadside (jump start, lockout, tire change, fuel delivery, winch-out), Accident & Recovery, Impound & Storage, and Transports. Stored vehicles carry a storage start date and daily rate, and storage days are added to the invoice.

Is there a time clock for drivers?

Yes. TowingBossPro includes employees, trucks and a time clock, so drivers clock in and out and hours are recorded as they happen.

How much does it cost?

Start is $59/month, Pro is $89/month, and Crew is $199/month. You are never billed per user, so every driver gets the app, and every plan starts with a 14-day free trial with no credit card.

The driver app is one piece of how TowingBossPro runs a towing company. For dispatch, impound and storage, commercial accounts and billing, see the full platform overview.

Tow Driver App Guides

Practical reading on the driver's call list, pickup and drop-off navigation, vehicle details, photos, customer texts, the live map, and the time clock.

  1. Tow Truck Driver App: The Complete Guide for Towing Companies and Their Drivers
  2. The Tow Driver's Call List: Working Calls in Order From One Screen
  3. Pickup and Drop-Off on Every Call: One-Tap Navigation for Tow Drivers
  4. Year, Make, Model, Color, Plate, VIN: Finding the Right Car Before You Hook It
  5. Access Notes That Save a Tow Driver Twenty Minutes in a Parking Garage
  6. Before-Hookup Photos: The Tow Driver's Best Defense in a Damage Dispute
  7. Start and Complete: Two Taps That Tell Dispatch Where Every Tow Stands
  8. The On-the-Way Text: What a Stranded Driver Needs to Hear From the Tow
  9. Arrival Texts on the Shoulder: Finding a Stranded Customer Fast
  10. The Customer's Live Map of the Tow Truck: Fewer Where-Are-You Calls
  11. Time Clock in the Tow Driver App: Clean Hours Without the Paper Sheet
  12. Running Multiple Drivers and Trucks From One Driver App
  13. Roadside Calls in the Driver App: Jump Starts, Lockouts, Tire Changes, Fuel, Winch-Outs
  14. Accident and Recovery Calls: What the Driver Needs on the Phone Before Rolling
  15. Heavy-Duty Tow Calls in the Driver App: Details That Decide the Truck
  16. Dropping at the Impound Lot: Driver App Habits That Keep Storage Records Clean
  17. Transport Calls: Running Scheduled Vehicle Moves From the Driver App
  18. How Dispatch Sets a Tow Driver's Route Order, and When the Driver Should Push Back
  19. When a New Call Drops Mid-Route: How the Driver App Keeps Up
  20. Commercial Account Calls From the Driver's Seat: Dealers, Shops, and Property Managers
  21. Two-Way Texting on a Tow Call: When the Customer Replies
  22. Night Calls and Late Tows: Using the Driver App After Dark
  23. Closing Out a Tow in the Driver App So the Invoice Is Ready
  24. Onboarding a New Tow Driver on the App in One Shift
  25. The Owner-Operator's Tow Driver App: Driving and Dispatching From One Phone
  26. Writing Call Notes the Next Tow Driver Can Actually Use
  27. Moving Tow Drivers Off the Radio Chatter and Group Text
  28. Phone Habits for Tow Drivers on a Live Scene
  29. Reviewing Driver Days With Reports: Calls, Hours, and Completed Tows
  30. Choosing a Tow Truck Driver App: What to Check Before You Switch

Stop Reading Addresses
Over the Radio.

Calls in order, pickup and drop-off navigation, vehicle details, photos and one-tap customer texts on every driver's phone. Try TowingBossPro free for 14 days.

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