Towing Guides
Practical guides for towing companies, roadside assistance operators and impound lots.
Towing Software Built to Run the Whole Company
- Towing Software: The Complete Guide for Towing and Roadside Companies
- Moving a Towing Company Off Paper Call Sheets, Whiteboards and Group Texts
- From the Call to Paid: The Full Life of a Tow in One System
- Call Intake for a Towing Company: What to Capture Before the Truck Rolls
- Why Every Tow Needs a Pickup and a Drop-Off Address on the Map
- Recording Year, Make, Model, Plate and VIN on Every Tow
- The Waiting List: Seeing Every Open Call on a Live Map
- Assigning Calls to a Driver and Truck in One Step
- Running the Dispatch Board by Truck and Day
- Route Order and Auto-Routing for Scheduled Tows and Transports
- What a Driver App Should Do for Wrecker and Rollback Operators
- One-Tap Navigation to the Pickup and the Drop-Off
- Vehicle Photos at Pickup and Drop-Off: Protecting Your Towing Company
- On-the-Way and Arrival Texts for Stranded Drivers
- A Customer App That Shows the Tow Truck Coming
- Two-Way Texting for a Towing Company: One Thread Per Customer
- Repeat Locations: Body Shops, Dealerships and Lots in Your Towing Software
- Managing Commercial Accounts at a Towing Company
- Keeping Police and Municipal Calls Organized Under One Account
- Tracking Impound and Storage Vehicles Without a Clipboard
- Getting Storage Days Onto the Invoice Every Time
- Running Roadside Calls: Jump Starts, Lockouts, Tire Changes, Fuel and Winch-Outs
- Handling Accident and Recovery Calls From Dispatch to Invoice
- Heavy-Duty Tows and Scheduled Transports in the Same System
- Estimates With Online Approval for Transports and Recovery Jobs
- Invoicing a Tow the Moment the Vehicle Is Dropped
- Card on File, Auto-Billing and Online Payments for Towing Companies
- Reports and Call Categories That Show How Your Towing Company Really Runs
- Drivers, Trucks and the Time Clock: Adding Capacity Without Losing Track
- Choosing Towing Software: Pricing, Per-User Fees and Questions to Ask
Tow Dispatch Software That Gets the Right Truck There
- Tow Dispatch Software: The Complete Guide for Towing Companies
- The Waiting List: Seeing Every Incoming Tow Call on a Live Map
- Assigning Tow Calls to a Driver and Truck in One Step
- Reading the Dispatch Board by Truck: Who Is Busy, Who Is Free, Who Is Next
- Taking a Tow Call: The Intake Checklist Every Dispatcher Should Use
- Pickup and Drop-Off: Why Every Tow Call Needs Two Addresses
- Vehicle Details on Every Tow Call: Year, Make, Model, Color, Plate and VIN
- Route Order for Tow Trucks: Stacking Calls So Drivers Don't Zigzag
- Auto-Routing Scheduled Tows: Transports, Dealer Runs and Planned Pickups
- Dispatching Tows Through Rush Hour: Accidents, Breakdowns and Backed-Up Calls
- Storm Days and Call Surges: Keeping Tow Dispatch From Falling Apart
- Heavy-Duty vs. Light-Duty: Sending the Right Wrecker the First Time
- Dispatching Roadside Calls: Jump Starts, Lockouts, Tire Changes, Fuel and Winch-Outs
- After-Hours Tow Dispatch: Handling Night and Weekend Calls Without Chaos
- Automatic Texts for Tow Customers: On-the-Way, Arrival and Live Driver Map
- Two-Way Texting in Tow Dispatch: Locations, Photos and Updates Without Phone Tag
- What the Driver App Shows on Every Tow Dispatch
- Dispatching Accident and Recovery Calls: Information to Get Before the Truck Rolls
- Dispatching Impound and Storage Tows: Starting the Storage Clock Correctly
- Dispatching Commercial Account Calls: Motor Clubs, Police, Body Shops and Dealers
- Police and Municipal Tow Calls: Dispatch Habits That Keep the Account
- Dealer and Body Shop Transports: Planning Non-Emergency Tows Around Emergency Calls
- Giving Honest ETAs: How Tow Dispatchers Set Expectations on the Phone
- Tow Dispatch for a One-Truck Operator Who Drives and Answers the Phone
- Dispatching a Multi-Truck Tow Fleet With Drivers on Different Shifts
- Moving Tow Dispatch From a Whiteboard and Notepad to Software
- From Completed Tow to Paid Invoice: Closing the Loop After Dispatch
- Tow Dispatch Reports: What to Review Every Week
- Training a New Tow Dispatcher: The First Two Weeks
- Choosing Tow Dispatch Software: Questions to Ask Before You Switch
Tow Truck Driver App: Every Call, Every Pickup, Every Drop-Off on the Driver's Phone
- Tow Truck Driver App: The Complete Guide for Towing Companies and Their Drivers
- The Tow Driver's Call List: Working Calls in Order From One Screen
- Pickup and Drop-Off on Every Call: One-Tap Navigation for Tow Drivers
- Year, Make, Model, Color, Plate, VIN: Finding the Right Car Before You Hook It
- Access Notes That Save a Tow Driver Twenty Minutes in a Parking Garage
- Before-Hookup Photos: The Tow Driver's Best Defense in a Damage Dispute
- Start and Complete: Two Taps That Tell Dispatch Where Every Tow Stands
- The On-the-Way Text: What a Stranded Driver Needs to Hear From the Tow
- Arrival Texts on the Shoulder: Finding a Stranded Customer Fast
- The Customer's Live Map of the Tow Truck: Fewer Where-Are-You Calls
- Time Clock in the Tow Driver App: Clean Hours Without the Paper Sheet
- Running Multiple Drivers and Trucks From One Driver App
- Roadside Calls in the Driver App: Jump Starts, Lockouts, Tire Changes, Fuel, Winch-Outs
- Accident and Recovery Calls: What the Driver Needs on the Phone Before Rolling
- Heavy-Duty Tow Calls in the Driver App: Details That Decide the Truck
- Dropping at the Impound Lot: Driver App Habits That Keep Storage Records Clean
- Transport Calls: Running Scheduled Vehicle Moves From the Driver App
- How Dispatch Sets a Tow Driver's Route Order, and When the Driver Should Push Back
- When a New Call Drops Mid-Route: How the Driver App Keeps Up
- Commercial Account Calls From the Driver's Seat: Dealers, Shops, and Property Managers
- Two-Way Texting on a Tow Call: When the Customer Replies
- Night Calls and Late Tows: Using the Driver App After Dark
- Closing Out a Tow in the Driver App So the Invoice Is Ready
- Onboarding a New Tow Driver on the App in One Shift
- The Owner-Operator's Tow Driver App: Driving and Dispatching From One Phone
- Writing Call Notes the Next Tow Driver Can Actually Use
- Moving Tow Drivers Off the Radio Chatter and Group Text
- Phone Habits for Tow Drivers on a Live Scene
- Reviewing Driver Days With Reports: Calls, Hours, and Completed Tows
- Choosing a Tow Truck Driver App: What to Check Before You Switch
Towing Invoicing Software: Get Paid on Scene, Not Next Month
- Towing Invoicing Software: The Complete Guide for Tow Operators Who Want to Get Paid Faster
- How to Get Paid on Scene Before the Hook Comes Off
- How to Build a Tow Invoice: Line Items That Hold Up
- Billing Tow Mileage: Loaded Miles, Enroute Miles and How to Show Them
- Billing Winch Time and Recovery Work Without Arguments
- Invoicing Roadside Calls: Jump Starts, Lockouts, Tire Changes and Fuel
- Heavy-Duty Tow Invoices: Documenting Big Jobs So They Get Paid
- Invoicing Accident and Recovery Calls: Cleanup, Labor and Waiting Time
- Adding Storage Days to the Invoice: Start Dates, Daily Rates and Release
- Collecting Payment at Impound Release Without a Line at the Window
- Card on File for Towing Customers: Who Should Have One and How to Ask
- Auto-Billing for Towing: Where It Fits and Where It Doesn't
- Letting Tow Customers Pay Online From the Customer App
- Prepayments on Vehicle Transports and Scheduled Tows
- Billing Commercial Tow Accounts: Body Shops, Dealers and Property Managers
- Keeping Motor Club Calls Straight on Your Own Books
- Invoicing Police and Municipal Tows Under the Right Account
- Month-End Billing for Tow Accounts: Reviewing Every Call Before It Goes Out
- Sales Tax on Tow Invoices: What to Ask Your Accountant
- Following Up on Unpaid Tow Invoices Without Burning the Relationship
- A Collections Process for Overdue Towing Payments
- Estimates Customers Approve Online: Transports, Recoveries and Planned Tows
- From Approved Estimate to Paid Invoice on a Tow
- How Drivers Close Out Calls in the App for Same-Day Billing
- Vehicle Photos and Notes That Back Up Every Tow Invoice
- Structuring Your Tow Prices So Invoices Are Easy to Build
- Tow Billing Reports Every Owner Should Review Weekly
- Handling Disputed Tow Invoices Without Losing the Account
- Cash Flow for Tow Companies: Closing the Gap Between Drop-Off and Payment
- Moving Off Paper Tow Tickets: Switching Your Billing to Software
Roadside Assistance Software From Stranded Call to Paid on Scene
- Roadside Assistance Software: The Complete Guide for Towing Companies Running Service Calls
- Roadside Call Intake: The Questions to Ask Before a Truck Rolls
- Using the Waiting List and Live Map to Run Roadside Calls
- Sending the Closest Driver on a Roadside Call Without Guessing
- Jump Start Calls: Running Them Fast and Making Them Pay
- Lockout Calls: Verifying, Dispatching and Billing Car Lockouts
- Tire Change Calls: What to Ask, What to Bring and When It Becomes a Tow
- Fuel Delivery Calls: Running Out-of-Gas Service Without Losing Money
- Winch-Outs: Pricing and Dispatching Stuck-Vehicle Calls
- Telling Stranded Drivers When Help Arrives: ETA Texts That Calm the Call
- The Live Driver Map: Why Stranded Customers Stop Calling Back
- One-Tap On-the-Way and Arrival Texts for Roadside Drivers
- Two-Way Texting on Roadside Calls: Getting the Real Location and Photos
- Building a Roadside Price List Your Dispatchers Can Quote Consistently
- Getting Paid on Scene: Collecting on Roadside Calls Before You Pull Away
- Card on File for Roadside Repeat Customers
- When the Jump Doesn't Take: Turning Roadside Calls Into Tows
- Estimates With Online Approval for Roadside Calls That Grow
- Vehicle Details on Every Roadside Call: Year, Make, Model, Color, Plate and VIN
- What Roadside Drivers Need in the Driver App: Notes, Photos and One-Tap Updates
- Roadside Memberships: Selling Package Plans to Local Drivers
- Turning One-Time Roadside Customers Into Repeat Customers
- Roadside Service for Commercial Accounts: Fleets, Dealers and Property Managers
- Fitting Roadside Calls Into a Full Dispatch Board
- Night and Weekend Roadside Coverage Without Burning Out Your Drivers
- Roadside Scene Safety: Process Habits That Protect Drivers on the Shoulder
- Roadside Reports: Finding Out Which Service Calls Actually Make Money
- Chasing Unpaid Roadside Invoices With Automatic Payment Follow-Ups
- Moving Roadside Calls Off Notepads, Group Texts and Spreadsheets
- Choosing Roadside Assistance Software: Questions to Ask Before You Commit
Impound & Storage Software for Towing Companies
- Impound & Storage Software: The Complete Guide for Towing Companies
- Knowing Exactly What Is in Your Impound Lot and Since When
- Why the Storage Start Date Is the Most Important Field on a Stored Vehicle
- Setting a Daily Storage Rate per Vehicle
- Adding Storage Days to the Invoice So Nothing Goes Unbilled
- Recording Year, Make, Model, Color, Plate and VIN on Every Impound
- Vehicle Photos at Pickup: Protecting Your Impound Lot From Damage Claims
- Using Your Storage Lot as the Drop-Off Address on a Tow Call
- Running Private Property Impounds From Call to Release
- Handling Police Impound Tows Under a Municipal Account
- Property Manager Accounts for Private Property Impound Work
- Release Day: Collecting Payment Before the Keys Go Out
- Texting Impound Customers About Pickup
- Two-Way Texting With Owners Looking for Their Towed Vehicle
- Letting Impound Customers Pay Online Before They Come to the Lot
- Storage Fees and Local Rules: What to Check Before You Set Impound Rates
- Finding the Vehicles That Have Sat in Storage the Longest
- Following Up on Storage Invoices Billed to Accounts
- Vehicle Storage for Body Shops and Dealers: Holding Cars Between Moves
- Tags and Custom Fields for Impound Holds and Lot Notes
- Impound and Storage Reports: Seeing What the Lot Actually Earns
- Moving Your Current Impound Lot Into Software With a CSV Import
- Building Clean Storage Invoices: Line Items, Sales Tax and Detail
- Scheduling Impound Pulls on the Dispatch Board by Truck and Day
- The Waiting List: Seeing Incoming Impound Calls on a Live Map
- Handling Impound Disputes With a Complete Vehicle Record
- Answering the Where-Is-My-Car Call in Under a Minute
- Starting a Storage Lot: What to Set Up Before the First Car Comes In
- Impound & Storage Software Pricing: What a Towing Company Should Pay
- A Week in the Life of an Impound Lot Running on Software
Towing Account Management Software: Commercial Accounts, Repeat Locations and Retail Customers in One Place
- Towing Account Management Software: The Complete Guide for Commercial Accounts and Retail Customers
- The Six Commercial Account Types That Keep a Tow Company Busy
- Setting Up a Tow Account Record: What Belongs on It From Day One
- Multiple Locations per Tow Customer: Body Shops, Lots and Branches
- Repeat Locations: Saving the Addresses Your Tow Trucks Visit Every Week
- Keeping Motor Club Calls Organized Under One Tow Account
- Police and Municipal Tow Accounts: Records That Hold Up When Someone Asks
- Body Shop Accounts: Turning a Tow Company Into the Shop's First Call
- Dealership Accounts for Tow Companies: Transports, Lot Moves and Service Runs
- Property Manager Accounts: Private Property Calls Without the Paperwork Mess
- Fleet Accounts: Serving Commercial Fleets That Call Again and Again
- Calls and Invoices Under the Account: Reading a Tow Customer's Full History
- Retail Tow Customers: Handling the One-Time Caller Without Losing Them
- Vehicle Details on Every Call: Year, Make, Model, Plate and VIN for Tow Customers
- Customer Texts That Calm a Stranded Driver: On-the-Way and Arrival Alerts
- Two-Way Texting With Tow Customers and Account Contacts
- The Tow Customer App: Live Driver Map, Invoices and Online Pay
- Letting Tow Customers Choose Their Alerts
- Automated Texts and Emails for Tow Accounts: What to Send and When
- Estimates for Tow Customers: Quoting Transports and Recoveries With Online Approval
- Tracking Tow Leads and Following Up Until They Become Customers
- Card on File and Auto-Billing for Tow Accounts
- Invoicing Commercial Tow Accounts and Following Up on Payment
- Impound and Storage Customers: Handling Vehicle Owners With Care
- Tags for Tow Accounts: Sorting Customers So You Can Act on the List
- Custom Fields for Tow Accounts: Capturing PO Numbers, Contacts and Account Rules
- Reports by Account: Which Tow Customers Actually Pay the Bills
- Importing Your Existing Tow Customer List With CSV
- Role-Based Users: Who in the Tow Office Can See and Edit Customer Accounts
- Choosing Tow CRM Software: An Honest Buyer's Checklist for Account Management
Towing Business Software Built for Owners Who Want to Grow
- Towing Business Software: The Complete Guide for Towing Company Owners
- Moving Your Towing Business Off Paper, Clipboards, and Text Threads
- How to Choose Towing Business Software You Will Still Like in Three Years
- What Towing Business Software Should Cost: Per-User vs Flat Pricing
- Switching Towing Business Software Without Missing a Call
- When to Add a Second Truck to Your Towing Business
- Running Two Trucks in a Towing Business Without Losing the Thread
- Hiring Tow Truck Drivers for Your Towing Business: What to Look For
- Onboarding New Drivers in a Towing Business: The First Two Weeks
- Keeping Good Drivers in Your Towing Business
- Building a Lead Driver So Your Towing Business Runs Without You on Every Call
- Adding Roadside Service to Your Towing Business
- Adding Heavy-Duty Work to Your Towing Business
- Adding Vehicle Transports to Your Towing Business
- Adding Impound and Storage to Your Towing Business
- A Storm and Bad-Weather Plan for Your Towing Business
- Handling Busy Nights and Weekends in a Towing Business
- Knowing Your Numbers: The Reports Every Towing Business Owner Should Check
- Which Calls Actually Pay? Reading Your Towing Business by Call Category
- The 30-Minute Weekly Review for a Towing Business Owner
- Getting Paid Faster in a Towing Business: Card on File, Online Payments, and Auto-Billing
- Managing Cash Flow in a Towing Business When Calls Come in Waves
- Building Commercial Accounts for Your Towing Business
- Serving Commercial Accounts So Your Towing Business Keeps Them
- Getting More Customer Reviews for Your Towing Business
- Building a Referral Engine for Your Towing Business
- Customer Communication That Sets Your Towing Business Apart
- Hiring Your First Dispatcher or Office Person in a Towing Business
- From Owner-Operator to Manager: Getting Out of the Truck and Running the Towing Business
- A Growth Plan for Your Towing Business: From One Truck to a Fleet